Other government information and assistance

Published 7 April 2020 | Updated 10 September 2021

A list of government services and agencies providing information, advice and services relating to coronavirus: 

Latest government updates on coronavirus

For the latest coronavirus news, updates and advice from government agencies across Australia visit Australia.gov.au external-icon.png.

Back to top

Check your COVID-19 restrictions

Get up to date information about which restrictions apply in your state or territory from the list below:

Back to top

COVID-19 vaccinations

Australian COVID-19 vaccine rollout

Visit the Department of Health website external-icon.png - for information about when and how vaccinations are being rolled out, including information about priority groups (and industries) and phases for availability:

COVID-19 Vaccine Claims Scheme

The Australian Government is developing a claims scheme to compensate eligible people who suffer a moderate to significant impact following an adverse reaction to an approved COVID-19 vaccine.

For more information about the proposed scheme and to register your interest, go to Department of Health – COVID-19 Vaccine Claims Scheme external-icon.png.

TGA arrangements to support businesses to communicate and incentivise COVID-19 vaccination

TGA – Communicating about COVID-19 vaccines external-icon.png - rules about implementing arrangements to enable Australian businesses to communicate and incentivise COVID-19 vaccinations.

Work health and safety

COVID-19 information for workplaces external-icon.png - for information about coronavirus vaccines and work health and safety.

Back to top

Financial support

Services Australia

Services Australia external-icon.png – for information and services to help you if you’re affected by coronavirus, including payments such as:

State and territory COVID-19 hardship payments

Some Australian states and territories are also providing hardship payments for certain workers during the pandemic. Eligible workers include those who don’t have access to certain paid leave entitlements and can’t work because they are waiting for coronavirus test results. Go to:

Business support

If your business has been affected by coronavirus restrictions, you may be eligible for financial help from your state or territory government, for example, the NSW JobSaver payment.

Check what's available in your state or territory at Business.gov.au – State and territory information, grants and assistance external-icon.png.

Back to top

Redundancy and job seeking

  • Help for workers who have recently lost their job external-icon.png on the Department of Education, Skills and Employment’s website – resources for workers who have been made redundant, including information about rights, entitlements and support services
  • What employers want external-icon.png on jobactive – information about the kinds of things employers are looking for when hiring employees
  • JobSeeker Payment external-icon.png on the Services Australia website – for information on receiving financial help if you are looking for work.
  • jobactive for employers external-icon.png – help from the Australian Government for employers looking to hire new staff.

Back to top

Health advice

Australian Government Department of Health external-icon.png – for the latest information on the virus, including requirements and conditions for isolation and quarantine periods and when testing for COVID-19 should be sought.

Back to top

Health and safety in the workplace

Back to top

Family and domestic violence support services

1800 RESPECT external-icon.png – provides confidential information, counselling and support for people impacted by family and domestic violence.

Back to top

Mental health and wellbeing support services

  • Beyond Blue has a dedicated coronavirus website external-icon.png and a 24-hour phone counselling service to help Australians during coronavirus. The 24-hour counselling hotline has trained mental health professionals who provide free, one-on-one confidential sessions. You can call the hotline on 1800 512 348.
  • Lifeline external-icon.png provides support to anyone experiencing a personal crisis. You can call them free 24 hours a day, 7 days a week from anywhere in Australia on 131 114.
  • Head to Health external-icon.png by the Australian Government offers free online mental health resources from trusted mental health service providers. This includes digital tools and information on COVID-19 mental health issues, such as coping in lockdowns and dealing with isolation.

Back to top

Western Australia state system

Some businesses in WA are not covered by the national system. Our Fair Work system page has information about who isn’t covered. Contact WA Labour Relations for detailed information for state system employers and employees on employment obligations and entitlements during coronavirus external-icon.png.

Back to top