Published 26 January 2021 | Updated 18 November 2021
Top COVID-19 questions
Our new Top COVID-19 questions page covers some common questions we’re asked about COVID-19. It includes vaccination issues like:
- A public health order says I have to get vaccinated to attend my workplace. What happens if I don’t want to get vaccinated?
- There is no public health order that applies to the business. Can vaccination be mandated?
- Can employees be asked to provide evidence of their vaccination status?
We regularly review and update this page to make sure it covers the key issues you’re contacting us about to help you save time.
In this section, you'll find information and guidance on COVID-19 vaccinations and the workplace.
Find information about:
We review and update our information regularly as the COVID-19 pandemic evolves and the vaccination rollout continues across Australia.
While the Australian Government’s policy is that receiving a vaccination is free and voluntary, it aims to have as many Australians vaccinated as possible.
Other government information
Australian Department of Health
Visit the Department of Health website for information about COVID-19, how to protect yourself and your family, where and when you can get vaccinated and the current situation in Australia.
- Learn about COVID-19 vaccines
- Get answers to commonly asked questions at COVID-19 vaccines - Is it true? including vaccination effectiveness, side effects and approvals processes
- Find out about Getting vaccinated for COVID-19
- For resources to help promote COVID-19 vaccinations in your workplace, see the COVID-19 vaccination - Business kit
- Find out more about the Delta variant in the ATAGI statement regarding COVID-19 vaccines in the setting of transmission of the Delta variant of concern .
The Department of Health also has vaccination information for service providers, workers and other people in high-priority sectors:
- Mandatory vaccination of residential aged care workers fact sheet
- Information for aged care providers, workers and residents about COVID-19 vaccines
COVID-19 Vaccine Claims Scheme
The Australian Government is developing a claims scheme to compensate eligible people who suffer a moderate to significant impact following an adverse reaction to an approved COVID-19 vaccine.
For more information about the proposed scheme and to register your interest, go to Department of Health – COVID-19 Vaccine Claims Scheme .
TGA arrangements to support businesses to communicate and incentivise COVID-19 vaccination
The Therapeutic Goods Administration (TGA) has implemented arrangements to enable Australian businesses to communicate and incentivise COVID-19 vaccinations. The TGA is the Australian body that approves COVID-19 vaccines.
This means that some employers may offer practical support (including rewards) to employees or customers to incentivise getting vaccinated against COVID-19. Examples include store vouchers, discounts or free tickets to those eligible.
Certain rules apply to participating businesses. Find out more about the new arrangements and what rules apply at TGA – Communicating about COVID-19 vaccines .
Work health and safety
Safe Work Australia has information for employers, small businesses and workers about COVID-19 vaccines and how to manage risks from COVID-19 in the workplace. You can find Vaccination information for your industry on their website.
The Office of the Australian Information Commissioner has information for employers and employees about how to manage privacy in the workplace in relation to COVID-19 vaccinations. Find out more about COVID-19 vaccinations and privacy obligations .
The Australian Human Rights Commission has information for employers and employees about COVID-19 vaccinations and Australian anti-discrimination laws. Find out more about COVID-19 vaccinations and federal discrimination laws .